Effective 01.12.2007
Dean’s Marine wants to keep our customers happy. If something is wrong, please let us know.
Returns will be accepted within 7 days from the date & receipt of delivery provided that the goods are returned in original packaging and in saleable condition with return cost paid by the sender.
At our discression, a checking and re-stocking charge of 10% will be deducted for unpacking and checking returned kits.
A full refund will be given less any cost of delivery and re-stocking charge.
However, if you are making an exchange, we will send the new order out to you with no additional shipping charge.
Do not hesitate to ask questions before purchasing.
Claims must be made within 7 days of package arrival. Please inspect your merchandise carefully upon delivery.
All returned merchandise must follow these 3 steps:
1. Send us a quick email. Include your name, order date, item you would like to return and why you are dissatisfied.
2. Pack the merchandise securely and in the original box.
3. Send insured package to:
Dean’s Marine
Conquest Drove
Farcet Fen
Peterbourough
PE7 3DH
England
How To Contact Us
If you have questions or concerns, please call customer service on (+44) 01733 244166
or send us an email.
Our business hours are Monday-Friday, 10am-5pm GMT.
